CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for improving the service quality of housekeeping department at Satya Hotel
- Tác giả: Ngo Thi Kieu Oanh |
- Giảng viên hướng dẫn: MA. Tran Thi Thuy Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I: The introduction of the graduation paper, including rationale, aims, and objectives, the scope of the study, methodology, and organization of the study; Chapter II: The theoretical background about hotel and some information about housekeeping department; Chapter III: The case description describing the overview of Satya Hotel and HK Dept; Chapter Ⅳ: The analysis and evaluation; Chapter V: Dificulties and solutions; Chapter Ⅵ: Conclusion and suggestions.
An investigation into the real situation of accommodation business and solution for attracting international tourist to Muong Thanh Luxury Da Nang Hotel
- Tác giả: Nguyen Trung Kien |
- Giảng viên hướng dẫn: MA. Kieu Thi Dong Thanh |
- Chuyên ngành: Tiếng Anh Du lịch
Research on the current situation of the accommodation business at Muong Thanh Luxury Da Nang hotel; Find out some strengths and weaknesses at Muong Thanh Luxury Danang Hotel, offer solutions to improve weaknesses, and maintain strengths; Propose some strategies to attract international customers to Muong Thanh Luxury Da Nang Hotel after tourism is reopened after the Covid-19 pandemic.
An investigation into the real situation and some solutions to improving the quality of the reception department at New Orient Hotel Da Nang
- Tác giả: Le Huynh My Ngan |
- Giảng viên hướng dẫn: MA. Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate in details into the quality of the reception department in New Orient Hotel; Figure out strong points and weak points in the reception department of New Orient Hotel; Suggest some effective solutions to improving the reception department’s quality in New Orient Hotel.
An investigation into the real situation and some solutions for attracting domestic tourists to Tam Thanh Beach Resort & Spa
- Tác giả: Nguyen Thi Dao Diem |
- Giảng viên hướng dẫn: MA. Luong Kim Thu |
- Chuyên ngành: Tiếng Anh Du lịch
To find out strengths and weaknesses in the resort's services; To attract more customers to use the resort's services; To propose some solutions to improve service quality, facilities and promotion of Tam Thanh Beach Resort & Spa.
An investigation into the real situation and some suggestions for enhancing the quality of reception department at Sunny Ocean Hotel & Spa Danang
- Tác giả: Nguyen Thi Khanh Van |
- Giảng viên hướng dẫn: PhD. Tran Thi Minh Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction of the graduation thesis, consisting of rationale, aims and objectives, scope of the study, method of the study, and organization of the study; Chapter 2: The theoretical background of the hotel business and the reception department of a hotel; Chapter 3: Case description that describes the overview of Sunny Ocean Hotel and its reception department; Chapter 4: Real situation at the service quality with the analysis and evaluation; Chapter 5: Difficulties that the hotel is encountering and some solutions; Chapter 6: Suggestions for improving the quality of the reception department at Sunny Ocean Hotel and conclusion.