CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions to improving the quality of the reception department at New Orient Hotel Da Nang
- Tác giả: Le Huynh My Ngan |
- Giảng viên hướng dẫn: MA. Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate in details into the quality of the reception department in New Orient Hotel; Figure out strong points and weak points in the reception department of New Orient Hotel; Suggest some effective solutions to improving the reception department’s quality in New Orient Hotel.
An investigation into the real situation and some solutions for attracting domestic tourists to Tam Thanh Beach Resort & Spa
- Tác giả: Nguyen Thi Dao Diem |
- Giảng viên hướng dẫn: MA. Luong Kim Thu |
- Chuyên ngành: Tiếng Anh Du lịch
To find out strengths and weaknesses in the resort's services; To attract more customers to use the resort's services; To propose some solutions to improve service quality, facilities and promotion of Tam Thanh Beach Resort & Spa.
An investigation into the real situation and some suggestions for enhancing the quality of reception department at Sunny Ocean Hotel & Spa Danang
- Tác giả: Nguyen Thi Khanh Van |
- Giảng viên hướng dẫn: PhD. Tran Thi Minh Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction of the graduation thesis, consisting of rationale, aims and objectives, scope of the study, method of the study, and organization of the study; Chapter 2: The theoretical background of the hotel business and the reception department of a hotel; Chapter 3: Case description that describes the overview of Sunny Ocean Hotel and its reception department; Chapter 4: Real situation at the service quality with the analysis and evaluation; Chapter 5: Difficulties that the hotel is encountering and some solutions; Chapter 6: Suggestions for improving the quality of the reception department at Sunny Ocean Hotel and conclusion.
An investigation into real situation and some solutions to improve the quality of facilities at Jolia Hotel & Apartment
- Tác giả: Nguyen Vu Tram Anh |
- Giảng viên hướng dẫn: MA. Doan Thi Dieu Lan |
- Chuyên ngành: Tiếng Anh Du lịch
This study is carries out an investigation into real situation and some solutions to improve the quality of facilities at Jolia hotel & apartment. It will figure out the importance and influence of facility to service quality at the hotel, raise practical problems and suggest positive solutions to improve the situation.
An investigation into the real situation and some solutions to improve the quality of food and beverage services at Jolia Hotel & Apartment
- Tác giả: Huynh Thi Thien Thu |
- Giảng viên hướng dẫn: MA. Le Dieu My |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The Introduction includes rationale, aims and objectives, scope of the study, method and organization of the study; Chapter 2: Theoretical background revolves around the themes of hotel, food and beverage services; Chapter 3: Case description overviews both JOLIA Hotel & Apartment or F&B Department at here; Chapter 4: Analysis and evaluation the real situation on F&B services’ quality; Chapter 5: Difficulties and suggested solutions to improve the quality of F&B Services at JOLIA H&A; Chapter 6: Conclusion and suggestions.