CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for attracting domestic tourists to Muong Thanh Luxury Song Han Hotel
- Tác giả: Le Thi Quynh Nhu |
- Giảng viên hướng dẫn: MA. Kieu Thi Dong Thanh |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduces the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study’s organization; Chapter 2: Presents the theoretical basis regarding this study; Chapter 3: Gives a general description of Muong Thanh Luxury Song Han Hotel; Chapter 4: Analyzes and evaluates the actual situation of guest sources and factors affecting the attraction of guests of Muong Thanh Luxury Song Han Hotel; Chapter 5: Mentions difficulties and some solutions to enhance activities to attract guests of Muong Thanh Luxury Song Han Hotel; Chapter 6: Gives a conclusion.
An investigation into the real situation and some solutions for attracting foreign tourists to Bistecca Restaurant at New Orient Hotel DaNang
- Tác giả: Le Thi Thanh Tam |
- Giảng viên hướng dẫn: MA. Luong Kim Thu |
- Chuyên ngành: Tiếng Anh Du lịch
Identify the importance of restaurant service quality to attract international guests to the restaurant; Focus on learning and analyzing solutions to improve service & overcome its shortcomings; Evaluate the real situation and the service quality of Bistecca restaurant of New Orient Hotel DaNang; Contribute ideas on solutions to improve service quality to attract international customers for the restaurant.
An investigation into the real situation of front office department and some solutions to attracting tourists to Brilliant Hotel after the COVID-19 pandemic
- Tác giả: Bui Thi Ngoc Yen |
- Giảng viên hướng dẫn: MA. Tran Thi Ngoc Tuyen |
- Chuyên ngành: Tiếng Anh Du lịch
A general introduction to Brilliant Hotel and its present status; An analysis of the level of customer service provided by the reception department at Brilliant Hotel; Proposing a number of ways to attract tourists to the hotel after the COVID - 19 pandemic.
An investigation into the real situation and some solutions for improving the service of the Mandarin Restaurant at Haian Riverfront Hotel Danang
- Tác giả: Nguyen Thi Ni |
- Giảng viên hướng dẫn: MA. Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Find out some strengths, weaknesses, opportunities and threats of the F&B at Mandarin Restaurant; Investigate and collect the opinions of guests on the quality of the F&B at Mandarin Restaurant; Find out the effectiveness of the services of F&B at Mandarin Restaurant; Offer solutions and some recommendations to improve the quality of the F&B at Mandarin Restaurant in the coming time.
An investigation into the real situation and some solutions for improving the service suality of the front office department at Da Nang Mikazuki Japanese Resorts and Spa
- Tác giả: Nguyen Duy Nhat Thao |
- Giảng viên hướng dẫn: MA. Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction of the graduation thesis including rationale, aims and objectives, scope of the study, method of the study and study’s organization; Chapter 2: The Theoretical background for this graduation paper; Chapter 3: The general information about Da Nang Mikazuki Japanese Resorts and Spa; Chapter 4: The real situation about the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa with analysis and evaluation; Chapter 5: Some difficulties and solutions to improve the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa; Chapter 6: Conclusion and some suggestions to improve the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa.