CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions to improving the quality of room service at Regina Boutique Hotel
- Tác giả: Dao Hua Trong Hieu |
- Giảng viên hướng dẫn: Nguyen Xuan Tich, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situation of tour programs at Transport Marketing And Travel Joint Stock Company Vietnam - Vietravel Danang branch company and some solutions to improving its service quality
- Tác giả: Tran Thi Thanh Thao |
- Giảng viên hướng dẫn: Phan Thi Le Huyen, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the strengths and weaknesses of check-in, check-out process of the reception department at GIC Land Da Nang Hotel and some solutions
- Tác giả: Mai Thanh Dat |
- Giảng viên hướng dẫn: Tran Thi Minh Giang, PH.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situation and some solutions for improving the quality of customer service of the front desk department at Golden Sea Hotel
- Tác giả: Tran Thi Bao Duyen |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigaton into the real situation and some solutions for improving the quality of reception service at Maximilan Danang Beach Hotel
- Tác giả: Le Thi Hong |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.