CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for improving the service quality of reception department at Silk sense Hoi An Resort
- Tác giả: Nguyễn Thu Ngân |
- Giảng viên hướng dẫn: Kieu Thi Dong Thanh, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
An investigation into the strengths and weaknesses of housekeeping service at Satya Da Nang hotel and some suggestions for improving service quality
- Tác giả: Nguyễn Thị Ngọc Chi |
- Giảng viên hướng dẫn: Phan Thi Nhu Gam, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for enhancing the english proficiency of the housekeeping department at Satya Hotel
- Tác giả: Nguyen Thi Ngoc Chau |
- Giảng viên hướng dẫn: Tran Thi Minh Giang, Ph.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving the quality of domestic tours at Nam A Dong Tourist
- Tác giả: Vu Anh Minh |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; Chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situation and some solutions for improving the service quality of the receptionist department at Diamond Sea Hotel Danang
- Tác giả: Bui Hoang Bao Uyen |
- Giảng viên hướng dẫn: Mai Lan Thi, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.