CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for improving the service quality of front office department at Rosabella Boutique Hotel
- Tác giả: Le Hoai An |
- Giảng viên hướng dẫn: Tran Thi Minh Giang, PH.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the current situation of the reception department at Lang Co beach resort and some suggestions for elevating its service quality
- Tác giả: Tran Quang Linh |
- Giảng viên hướng dẫn: Tran Thi Minh Giang, PH.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situations and some solutions to improving the service quality of the reception department at Stay Hotel Da Nang
- Tác giả: Nguyen Thi Ngoc Hao |
- Giảng viên hướng dẫn: Doan Thi Thanh Trang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situations and solutions to improving the service quality of f&b department at Koi Hoi An Resort & SPA
- Tác giả: Pham Thanh Ngoc |
- Giảng viên hướng dẫn: Phan Thi Nhu Gam, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the service quality of the front office department in Samdi hotel and some suggestions for improving its service quality
- Tác giả: Le Thi Thu Trang |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.