CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions to improving the service quality of the food and beverage staff at Thanh Binh trade union hotel
- Tác giả: Nguyen Thi Thanh Thuy |
- Giảng viên hướng dẫn: Dinh Thanh Hieu |
- Chuyên ngành: Tiếng Anh Du lịch
This study mainly focused on researching the work of staffers at the F&B Department, the attitude of guest about service and analysis the number of guests from 2017 to 2019 at Thanh Binh Trade Union Hotel. After that, the study finds out advantages and drawbacks of it. From this, offering solutions to improve the service quality of F & B Staff.
An analysis of the suggested translation of chapter 7 from the book "marketing for hospitality and tourism" by Philip Kotler, John T. Bowen, James C. Maken and Seyhmus Baloglu (7th edition), 2017
- Tác giả: Le Thi Thuy Linh |
- Giảng viên hướng dẫn: Dinh Thanh Hieu |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
This graduation paper is about tourism field. I translate chapter 7 named: “Organizational Buyer Behavior” of the book: “Marketing for Hospitality and Tourism” by Philip Kotler, John T.Bowen, James C.Maken and Seyhmus Baloglu (7th edition), 2017. Besides, I also analyze some problems which are extremely complicated, such as structures, vocabulary in chapter 7. In addition, through this graduation paper, I myself find out some difficulties that I and other students feel confused in tourism translation and put forward some effective solutions.
An investigation into the real situation and some solutions to improving the quality of restaurant service at Belle Maison parosand Danang hotel
- Tác giả: Le Thi Hong Nhung |
- Giảng viên hướng dẫn: Mai Lan Thi |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is theoretical background about hotel business and restaurant Department; Chapter 2. Is case description describing the overview of Belle Maison Parosand Danang hotel; Chapter 3. Includes real situations of the service quality of restaurant Department with the analysis and evaluation.
An analysis of the suggested translation of chapter 4 from the book "the whole-Brain child: 12 revolutionary strategies to nurture your childs developing mind" by Daniel J. Siegel and Tina Payne Bryson, 2011
- Tác giả: Tran Thi Thu Thao |
- Giảng viên hướng dẫn: Dinh Thanh Hieu |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
This paper is a suggested translation of the first part of the Fourth Chapter “Kill the Butterflies” in the book titled “The Whole-Brain Child: 12 Revolutionary Strategies to Nurture Your Child's Developing Mind” of Daniel J. Siegel, M.D., and Tina Payne Bryson Ph. D. Besides, I also analyze some problems which are extremely complicated such as structures, vocabularies in this Fourth Chapter. Therefore, I list some difference that I make during translating in the end of this graduation paper.
An investigation of strengths and weaknesses of butler service at Fusion maia beach resorts and some suggestions
- Tác giả: Nguyen Nho Thien |
- Giảng viên hướng dẫn: Vo Thi Phuong Thao |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is the Theoretical Background about hotel business, the Front Office Department and Butler Services; Chapter 2. Is Case Description describing the overview of Fusion Maia Beach Resorts, FO Department and organizational framework at this hotel; Chapter 3. Includes the real situation of the service quality of the Butler Services with the Analysis and Evaluation.