CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for the reception department to attract customers after the epidemic to Haian beach hotel
- Tác giả: Huynh Thi Thao Vien |
- Giảng viên hướng dẫn: Bui Thi Kim Phung, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions to improve the quality of reception service at Citadines Pearl Hoi An
- Tác giả: Tran Thi My Dung |
- Giảng viên hướng dẫn: Le Thi Dieu Huong, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions to improving customer service performance of front office at Mandila beach hotel
- Tác giả: Phan Thi Lai |
- Giảng viên hướng dẫn: Le Thi Kim Uyen, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An analysis of the suggested translation of chapter 5 from the book "Managing tourism crises" (The management of hospitality and tourism enterprises) 1st editon by Joan C. Henderson, 2007
- Tác giả: Ha Thi Thu Thuy |
- Giảng viên hướng dẫn: Phan Thi Tinh Tam, MA |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions to improving the service quality of the front office department at Hoang Dai II Da Nang hotel
- Tác giả: Tran Thi Tuyet Trinh |
- Giảng viên hướng dẫn: Phan Thi Tinh Tam, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: General information about Hoang Dai II Da Nang hotel; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.