CSDL Luận văn - Luận án
Using SERVQUAL model to evaluate the customer satisfaction on ATM cards service of Commercial Bank for Foreign Trade of Viet Nam - Da Nang branch
Số trang:
67 p.
Chuyên ngành:
Quản trị tổng hợp - PSU
Mã phân loại:
PSU
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2015
Ngôn ngữ: Tiếng Anh
Chủ đề:
Dịch vụ--Ngân hàng
Tóm tắt:
The theoretical basic of satisfaction about ATM card services quality. Analysis the situation of customer satisfation on ATM cards service of Commercial Bank for Foreign Trade of Viet Nam - Da Nang branch.
Luận văn liên quan
- Accounting for sales and income summary at Minh Nghia Tuyen Gold Silver Private Enterprise
- Consumption accounting and determining business results at Gia Lai Son Huyen Phat one member limited company
- Accounting for sale and determining business results at Nam Anh Duc Limited Liability Company
- Accounting for sales and income summary at Thanh Gia Long Company Limited - Da Nang Branch
- Completing the audit of revenue from sales of merchandises and services rendered in auditing financial statements at Branch Auditing and Informatics Services Company Limited in Da Nang