CSDL Luận văn - Luận án
Enhancing customer care activities for corporate customers at VNC group joint stock company
Số trang:
78 p.
Chuyên ngành:
Quản trị tổng hợp - PSU
Mã phân loại:
658
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2023
Ngôn ngữ: Tiếng Anh
Chủ đề:
Customer services--Management
Tóm tắt:
Chapter 1. Theoretical foundations of customer care activities; Chapter 2. Introduction to VNC corporation and the current status of customer care activities; Chapter 3. Solutions to improve customer care operations for corporate customers at VNC group in 2023-2025.
Luận văn liên quan
- Improving customer relationship-building activities at Huy Hung Hiep CO., LTD
- Assessing customer's satisfaction level about the service quality tours of Vietda Joint Stock company
- Perfect the employee performance appraisal at the customer care service center of Vinaphone 3
- Measurement of the customer satisfaction regarding the home loan product at Agribank Danang - Hai Chau Branch
- Solutions to complete customer care job of FPT retail digital corporation branch in Da Nang