CSDL Luận văn - Luận án
An investigation into the strengths and weaknesses of reception department at vanda hotel and some solutions to improving its service quality
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2021
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
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- An investigation into the real situation and some solutions to upgrade services to increase business efficiency at Da Nang Mikazuki Japanese resort and spa
- An investigation into the real situation of the reception deparment at Nhat Nam hotel & apartment and some solutions for improving its service quality