CSDL Luận văn - Luận án
An investigation into the service quality of the front office department at Citadines Pearl Hoi An and some suggestions
Số trang:
53 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Clarifying some basic theories about hotel business and resort operation; Analyze the actual operating status of the lobby department of the hotel in the low season, specifically at Citadines Pearl Hoi An; Propose some solutions to better serve the front office to attract tourists to come and come back to visit during and after difficult seasons.
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