An investigation into the real situation and solutions for improving the service quality of Food and Beverage service department at Bistecca Restaurant at New Orient Hotel
Số trang:
68 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1: The introduction is the rationale, aims, scope, method of study, and study’s organization; Chapter 2: The presentation about theoretical background for this graduation paper; Chapter 3: The general information about Bistecca Restaurant; Chapter 4: Analysis and evaluation for the real situation and of the servicing process quality of F&B Department at Bistecca Restaurant; Chapter 5: Difficulties and suggested solutions to improve the F&B service quality at Bistecca Restaurant; Chapter 6: Conclusion and some suggestions to improve the F&B service quality at Bistecca Restaurant.
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