An Investigation into the real situation and some solutions to enhancing the efficiency of services of the front office at Citadines Pearl Hoi An
Số trang:
78 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Research on the general issues of operation of the reception department in Citadines Pearl Hoi An hotel; Analyze the current situation of service quality of the front desk department at the hotel; Propose solutions to overcome the service quality as well as the working process of the front office at Citadines Pearl Hoi An hotel.
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