An investigation into the real situation and some solutions to improving the quality of the front office at Mitisa Hotel
Số trang:
83 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
The topic focuses on researching issues surrounding the construction, sale at the company. Research on the status of service quality at the reception department and evaluate the service quality of the front desk for customers at Mitisa hotel. And appropriate measures will be taken to improve the quality of the receptionist team.
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