CSDL Luận văn - Luận án
An investigation into the current situation and some solutions for improving the service quality of the front desk after the Covid 19 pandemic at Hai An Riverfront Hotel - Da Nang
Số trang:
77 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Be able to understand the functions and tasks of Hai An Riverfront DaNang Hotel reception department; Identify the factors affecting the professionalism of the receptionist; Analyze the actual situation and situation of the epidemic and from there propose solutions to improve the quality of service of the receptionist at the hotel.
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