CSDL Luận văn - Luận án
An investigation into the real situation and some solutions for improving the service quality of front office at Indochine Hotel Kon Tum
Số trang:
84 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1: Introduction – shows the rationale for choosing the topic, the aims and objectives, the scope, the methods and the organization of the study; Chapter 2: Theoretical background. It introduces theories related to the hotel business; Chapter 3: Case description. It focuses on describing the overview and reception department at Indochine Hotel Kon Tum; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions. This part is the summary of research’s finding.
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