CSDL Luận văn - Luận án
An investigation into the real situation and some solutions for improving the service quality of the reception department at Haian Riverfront Hotel
Số trang:
107 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Providing general introduction to Haian Riverfront Hotel and its present status; Analyzing of the customer service level of the receptionist department at Haian Riverfront Hotel; Proposing a number of ways to improving the service quality for the hotel.
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