Tóm tắt:

Evaluating the quality of the front office department in Muong Thanh Holiday Quang Binh hotel; Proposing some solutions to improve the quality of additional services of Muong Thanh Holiday Quang Binh hotel; Helping to further improve the service quality of the front office department at the hotel. Contributing to maintaining the hotel's reputation and brand, especially in today's fiercely competitive environment.