CSDL Luận văn - Luận án
An investigation into the real situation and some solutions for improving the quality of front desk department at Royal Quang Binh Hotel
Số trang:
81 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Research general issues about the operation of the front desk department, the theoretical radical of service process, and issues of improving service process of the front desk at hotel; Figure out strengths, weaknesses in the front desk department of RQH; Offer some solutions and recommendations to improve quality service of the front desk.
Luận văn liên quan
- An investigation into the real situation and some solutions for improving the service quality of the food and beverage department at Quoc Thien hotel, Da Nang
- An investigation into the real situation and some solutions to enhancing the service quality of food and beverage department at Sel De Mer Hotel & Suites
- An investigation into the real situation and some solutions for improving the quality of domestic tourism programs at Fiditour Travel Corporation
- An investigation into the real situation and some solutions to upgrade services to increase business efficiency at Da Nang Mikazuki Japanese resort and spa
- An investigation into the real situation of the reception deparment at Nhat Nam hotel & apartment and some solutions for improving its service quality