An investigation into the real situation and some solutions for improving the service quality of housekeeping department at Satya Hotel
Số trang:
65 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter I: The introduction of the graduation paper, including rationale, aims, and objectives, the scope of the study, methodology, and organization of the study; Chapter II: The theoretical background about hotel and some information about housekeeping department; Chapter III: The case description describing the overview of Satya Hotel and HK Dept; Chapter Ⅳ: The analysis and evaluation; Chapter V: Dificulties and solutions; Chapter Ⅵ: Conclusion and suggestions.
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