CSDL Luận văn - Luận án
A case study of the performance of the front office staff in serving customers at Gold Coast hotel
Số trang:
62 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2011
Ngôn ngữ: English
Chủ đề:
English--Tourism
Tóm tắt:
Chapter one. Introduction; Chapter two. Theore ical background; Chapter three. Case description; Chapter four. Analysis and evaluation; Chapter five. Suggestion.
Luận văn liên quan
- An investigation into the real situation and some solutions to improving the english skills of the food and beverage department at Paris Deli Danang Hotel
- An investigation into the strengths and weaknesses of the food and beverage department and some suggestions for improving the service quality at Royal Lotus Hotel Danang
- An investigation into the real situation and some solutions for improving the service quality of the front office at Radisson Hotel Danang
- An investigation into the real situation and some solutions for enhancing the quality of tour guide staff of Phong Nha - Ke Bang Tourism Center
- An investigation into the real situation and some solutions for improving English skills of the front office at Grand Sunrise Boutique Hotel