A case study of the performance of the front office staff in serving customers at Gold Coast hotel
Số trang:
62 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2011
Ngôn ngữ: English
Chủ đề:
English--Tourism
Tóm tắt:
Chapter one. Introduction; Chapter two. Theore ical background; Chapter three. Case description; Chapter four. Analysis and evaluation; Chapter five. Suggestion.
Luận văn liên quan
- An analysis of the suggested translation of chapters 9,10 and 11 from the book “101 essays that will change the way you think” by Brianna Wiest, 2017
- An investigation into the real situation and some solutions to improving the english skills of the food and beverage department at Paris Deli Danang Hotel
- An investigation into the strengths and weaknesses of the food and beverage department and some suggestions for improving the service quality at Royal Lotus Hotel Danang
- An investigation into the real situation and some solutions for improving the service quality of the front office at Radisson Hotel Danang
- An analysis of the suggested translation of chapter 1 & 2 from the book “365 days with seldiscipline: 365 life-altering thoughts on self-control, mental resilience, and success” by Martin Meadows, 2020