CSDL Luận văn - Luận án
An investigation into the real situiations and some solutions to improving the service quality of reception department AT Cicilia Spa Hotel
Số trang:
77 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter I is theoretical background about course, spa course business, reception department, and service quality of the reception in golf course; Chapter II is case description about an overview of golf course and real situation at Cicilia hotel; Chapter III includes analysis and evaluation of Cicilia hotel.
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