An investigation into the real situation and some solutions improving the quality at the reception department of Nalod Hotel Danang
Số trang:
76 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter I is theoretical background about hotel and the quality of the reception department; Chapter II is case description describing the overview of Nalod Hotel Danang and real situation the quality of the reception department at this hotel; Chapter III is the analysis and evaluation of the problems.
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