CSDL Luận văn - Luận án
An investigation into the real situation and some solutions to perfecting the service quality of reception department at Holiday Beach Da Nang Hotel And Resort
Số trang:
68 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1 is theoretical background about the hotel business and reception department; Chapter 2 is case description describing the overview of Reception Department at Holiday Beach Hotel and Resort; Chapter 3 includes: Situation of Reception Service Quality at the Holiday Beach Hotel and Resort.
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