CSDL Luận văn - Luận án
An investigation into the real situation and some solutions to perfecting the service quality of reception department at Holiday Beach Da Nang Hotel And Resort
Số trang:
68 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1 is theoretical background about the hotel business and reception department; Chapter 2 is case description describing the overview of Reception Department at Holiday Beach Hotel and Resort; Chapter 3 includes: Situation of Reception Service Quality at the Holiday Beach Hotel and Resort.
Luận văn liên quan
- An investigation into the real situation and some solutions to improving the english skills of the food and beverage department at Paris Deli Danang Hotel
- An investigation into the strengths and weaknesses of the food and beverage department and some suggestions for improving the service quality at Royal Lotus Hotel Danang
- An investigation into the real situation and some solutions for improving the service quality of the front office at Radisson Hotel Danang
- An investigation into the real situation and some solutions for enhancing the quality of tour guide staff of Phong Nha - Ke Bang Tourism Center
- An investigation into the real situation and some solutions for improving English skills of the front office at Grand Sunrise Boutique Hotel