An investigation into the real situation and solutions to improving service quality at senses restaurant in Pullman resort Da Nang
Số trang:
82 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2014
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
During the current crisis, all markets require for high competition and profession. This case study is “An investigation into the real situation and solutions to improving services quality at Senses Restaurant in Pullman Resort Da Nang”. Business dining division is considered as the field's basic business services at Pullman Resort, but the real quality of service in this department is not really perfect, because it hasn’t been fully developed its own strengths.
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