CSDL Luận văn - Luận án
An investigation into the real situation and solutions to improving service quality at food and beverage at Hoi an Historic Hotel
Số trang:
66 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2014
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
My graduation paper has three specific objectives. The first is giving some basic theories of hotel business, F&B service in hotel, the process of service and the factors affecting the quality of service of F&B department. The second is the real situation of the service quality at F&B department in Hoi An Historic Hotel. The last is some suggestions to improve the service quality at F & B at Hoi An Historic Hotel.
Luận văn liên quan
- An analysis of the suggested translation of chapter 8 from the book “ an introduction to artificial intelligence in education” by Shengquan Yu and Yu Lu, 2021
- An analysis of the suggested translation of chapter 2 from the book “somebody’s daughter: a memoir” by Ashley C. Ford, 2021
- An analysis of the suggested translation of chapter 1 from the book “the internet galaxy: reflections on the internet, business, and society” by Manuel Castells, 2001
- An analysis of the suggested translation of chapters 1 & 2 from the book "the white blackbird" by Hudson Douglas, 2010
- An analysis of the suggested translation of chapters 10 – 13 from the book “don’t believe everything you think: why your thinking is the beginning & end of suffering quotes” by Joseph Nguyen, in 2022