CSDL Luận văn - Luận án
An investigation into the real situation and solutions to improving service quality at food and beverage at Hoi an Historic Hotel
Số trang:
66 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2014
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
My graduation paper has three specific objectives. The first is giving some basic theories of hotel business, F&B service in hotel, the process of service and the factors affecting the quality of service of F&B department. The second is the real situation of the service quality at F&B department in Hoi An Historic Hotel. The last is some suggestions to improve the service quality at F & B at Hoi An Historic Hotel.
Luận văn liên quan
- An analysis of the suggested translation of chapter 1 from the book ”World economic situation and prospects 2020” by United Nations
- An analysis of the suggested translation of chapter 1 (Page 7-19) from the book ”Yellowface” by Rebecca F. Kuang, 2023
- An analysis of the suggested translation of chapter 5 from the book “Understanding Global Cultures” by Martin J. Gannon & Rajnandini Pillai, 2016
- An investigation into the real situation and some solutions for improving the service quality of the food and beverage department at Quoc Thien hotel, Da Nang
- An investigation into the real situation and some solutions for improving the service quality of housekeeping at Furama Resort Danang