CSDL Luận văn - Luận án
An investigation into the real situation of front office department and some solution to improving its service quality at fivitel boutique Danang hotel
Số trang:
69 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This graduation paper focused on the real situation of Fivitel Boutique Danang Hotel. It is analyzed about the real situation and solution of front office sector at Fivitel Boutique Danang Hotel. In my paper, I give some tables of the number of guests as well as Fivitel Boutique Danang Hotel’s business to make it clearer. After discussing those problems, I will give some solutions and suggestions to improve the welcoming-guest services of the Front Office Department at Fivitel Boutique Danang Hotel.
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