An investigation into the real situation and some solutions to improving the service process of the reception department at the brilliant Majestic Villa hotel
Số trang:
88 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1: The presentation about theoretical background for this graduation paper; Chapter 2: The general information about Brilliant Majestic Villa hotel and analysis and evaluation about current situation of service process of the receptio department at this hotel; Chapter 3: Some solutions to improve the service process of the reception department at Brilliant Majestic Villa Hotel.
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