CSDL Luận văn - Luận án
An investigation into the real situation and some solutions to improving the quality of reception service at Furama resort Danang
Số trang:
86 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Part A is the introduction of the graduation paper, consist of rationale, aims and objectives, scope of the study, methodology of the study and organization of the study; Part B includes: Chapter 1. Is about theoretical background about hotel business and Reception Department; Chapter 2. Is case description , describe the overview of the Reception Department at Furama Resort Danang; Chapter 3 includes real situation at the Reception Department with the analysis and evaluation; Part C is the suggestions for improving the quality of reception service at Furama Resort Danang, and conclusion.
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