CSDL Luận văn - Luận án
Investigation into the real situation and some solutions to improving the quality of the spa service at Muong Thanh Luxury Song Han hotel
Tóm tắt:
This graduation paper investigates the real situation and provides solutions to improving the service quality of the Spa Service at Muong Thanh Luxury Song Han. This case study is carried out based on the theoretical background and the practical data. To obtain the results, I have collected a lot of the main related information about Spa, tourist, etc. from the primary and secondary sources, such as textbooks, the Internet and the customer’s evaluations of spa through my survey, findings, and observation. Based on this information, I would analyze some characteristics of staff, service, organizational structure and tourist resource of Spa, then propose some suggestions to improve the service quality of Spa Service at Muong Thanh Luxury Song Han Hotel.
- An investigation into the real situation and some solutions to improving the english skills of the food and beverage department at Paris Deli Danang Hotel
- An investigation into the strengths and weaknesses of the food and beverage department and some suggestions for improving the service quality at Royal Lotus Hotel Danang
- An investigation into the real situation and some solutions for improving the service quality of the front office at Radisson Hotel Danang
- An investigation into the real situation and some solutions for enhancing the quality of tour guide staff of Phong Nha - Ke Bang Tourism Center
- An investigation into the real situation and some solutions for improving English skills of the front office at Grand Sunrise Boutique Hotel