An investigation into the service quality of the reception department of memority hotel & villas in Hoi An city and some solution to improving it
Số trang:
66 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This study uses a variety of methods such as observation, analysis, and evaluation. To complete the survey and make comments have combined the knowledge and the real working situation of the hotel receptionist.
Luận văn liên quan
- An investigation into the real situation and some solutions for improving the service quality of the food and beverage department at Quoc Thien hotel, Da Nang
- An investigation into the real situation and some solutions to enhancing the service quality of food and beverage department at Sel De Mer Hotel & Suites
- An investigation into the real situation and some solutions for improving the quality of domestic tourism programs at Fiditour Travel Corporation
- An investigation into the real situation and some solutions to upgrade services to increase business efficiency at Da Nang Mikazuki Japanese resort and spa
- An investigation into the real situation of the reception deparment at Nhat Nam hotel & apartment and some solutions for improving its service quality