CSDL Luận văn - Luận án
An investigation into the real situation of the front office department at luxtery hotel and some solution to improving its operations
Số trang:
68 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This study mainly focuses on researching the working of staffers at the Front Office Department, the attitude of guests about the service and analyzes the number of guests from 2017 to 2019 at Luxtery Hotel. Thus, it will find out the measures to satisfy the needs of guestss, and recommend some solutions to improving the service quality of the Front Ofice Department.
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