An investigation into customers services at reception and some solutions to attract visitors in memority hotel & villas
Số trang:
60 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1. Is a the theoretical background of Tourism and Tourist, Hotel, and Hotel Business and customer service at the hotel; Chapter 2. Is a case description describing the overview of Memority Villas and Hotel and the real situation of the quality of customer service at this hotel; Chapter 3. Is the analysis, evaluation of the problems, and the suggestions for giving some solutions to attracting service customer’s to Memority Hotel & Villas.
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