An investigation into the strengths and the weaknesses of reception department in sheraton grand da nang resort and some suggestions for improving its service quality
                    Số trang:
                    81 p.
                
                
                    Chuyên ngành:
                    Tiếng Anh Du lịch
                
                
                    Mã phân loại:
                    420
                
            Kiểu tài liệu: Khóa luận Tốt nghiệp
            
                
                    Nhà xuất bản:
                    Duy Tan University
                
            Nơi lưu trữ: 209 Phan Thanh 
            
                
                    Năm xuất bản:
                    2019
                
            Ngôn ngữ: Tiếng Anh
            
                
                
            
                    Chủ đề:
                    
                    
                        English--Tourism
                    
                
                                
            Tóm tắt:
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
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