CSDL Luận văn - Luận án
An investigation into the real situation and some solutions to improving the service quality of housekeeping department at Muong Thanh Holiday Hoian Hotel
Số trang:
69 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter I. The Theoretical Background about Hospitality Industry and the Housekeeping Business; Chapter II. Case Description describing the overview of Muong Thanh Holiday Hoian Hotel and Housekeeping Department; Chapter III. Includes the real situation of the housekeeping’s business activities, services, and guest’s feedback with the Analysis and Evaluation.
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