CSDL Luận văn - Luận án
An investigation into the real situation of the reception department of Grand Sea hotel and solutions to improve its quality
Số trang:
60 p.
Chuyên ngành:
Tiếng Anh Biên - Phiên dịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Việt
Chủ đề:
Translation study
Tóm tắt:
This paper presents some concepts and customer service performance, describes and evaluates the real situation. By doing this research, author hope that Grand Sea Hotel develops fully to attract many guests to the hotel. Besides, the Grand Sea Hotel is more and more extended nationwide. We believe that every time customers stay in Grand Sea Hotel, they always feel satisfiable and comfortable here.
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