An investigation into the accommodation service quality of housekeeping department in Holiday Beach Danang Hotel & Resort and some suggestions
Số trang:
55 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This Case Study is carried out basing on the theoretical background and the practical data which concentrate on the analysic and evaluation of the whole information to find out strong and weak points from the quality of the procedure, staff, equipment,etc,... of accommodation service in Holiday Beach Da Nang Hotel and Resort. From this, author hope to hightlight the problems of this service. Additionally, in order to improve the quality of accommodation service of the Housekeeping Department, I would like to offer some major suggestions to resolve those problems significantly.
Luận văn liên quan
- An investigation into the real situation and some solutions for improving the service quality of the food and beverage department at Quoc Thien hotel, Da Nang
- An investigation into the real situation and some solutions to enhancing the service quality of food and beverage department at Sel De Mer Hotel & Suites
- An investigation into the real situation and some solutions for improving the quality of domestic tourism programs at Fiditour Travel Corporation
- An investigation into the real situation and some solutions to upgrade services to increase business efficiency at Da Nang Mikazuki Japanese resort and spa
- An investigation into the real situation of the reception deparment at Nhat Nam hotel & apartment and some solutions for improving its service quality