CSDL Luận văn - Luận án
An investigation into the real situation of the foods and baverage department of the Thanh Binh Riverside Hoi An hotel and some solution to improving its service quality
Số trang:
36 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Author only focus on investigating the current situation of the service quality of the Food and Beverage Department, that is table service process. More specifically, that is the quality of party service in Thanh Binh Riverside Hoi An Hotel in 2017 and 2018. From then on, good points and weaknesses are pointing out. Finally, some solution to improve the service quality of F and B department will be suggested.
Luận văn liên quan
- An investigation into the real situation and some solutions for improving the service quality of the F&B department at Muong Thanh Holiday Hue Hotel
- An investigation into the current state and strategic solutions for applying digital marketing to acttract customers to Kurumi Danang Vegetarian Restaurant
- An investigation into the real situation and some solutions for improving the service quality of the F&B department at Le Sands Oceanfront Danang Hotel
- An investigation into the real situation and some solutions for enhancing the staff's english proficiency at Radisson Hotel Danang to improve customers' satisfaction
- An investigation into the real situation and some solutions for improving the service quality of the front office at Belle Maison Parosand Danang