CSDL Luận văn - Luận án
An investigation into the real situation of accommodation service quality at Vanda Hotel Danang and some suggestions for improve it
Tóm tắt:
This graduation report investigates the real situation and provides solutions to improving the quality of the accommodation service at Vanda Hotel Danang. This case study is based on theory and actual data. In order to get results, author have collected all major information about hotel, travel, etc. From primary and secondary sources, such as textbooks, the Internet, as well as data from the Accommodation Business and customer assessment of accommodation through our survey and findings. Based on this information, author will present some of the characteristics of the hotel's staff, services, organizational structure, and tourism resources, and then suggest some suggestions for improving its service quality.
- An investigation into the real situation and some solutions for improving the service quality of the F&B department at Muong Thanh Holiday Hue Hotel
- An investigation into the current state and strategic solutions for applying digital marketing to acttract customers to Kurumi Danang Vegetarian Restaurant
- An investigation into the real situation and some solutions for improving the service quality of the F&B department at Le Sands Oceanfront Danang Hotel
- An investigation into the real situation and some solutions for enhancing the staff's english proficiency at Radisson Hotel Danang to improve customers' satisfaction
- An investigation into the real situation and some solutions for improving the service quality of the front office at Belle Maison Parosand Danang