An investigation into the real situation of the front office department at Seagull Hotel and some solutions to improving it
Số trang:
51 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This is a study of the Service Quality of the Front Office Department at Seagull Hotel. Based on the analysis results of the information from Seagull Hotel, this study (a) states why author choose this topic, (b) gives some definitions involved in the hotel and Front Office Department, (c) analyses and evaluates the Service Quality of the Front Office Department at Seagull Hotel. Through this selection this topic for her graduation paper, author hope that you will have more .understanding about Front Office Department and Seagull Hotel.
Luận văn liên quan
- An investigation into the real situation and some solutions for improving the service quality of the restaurant department at Grand Sunrise Boutique hotel
- An investigation into the real situation and some solutions for improving the quality of breakfast buffet service of bistecca restaurant at New Orient hotel
- An investigation into the real situation and solutions to improving the quality of human resources at Royal Lotus Danang hotel
- An investigation into the real situation and some solutions for improving the service quality of the spa at New Orient Hotel
- An investigation into factors affecting customer satisfaction on reception department at Maximilan Danang beach hotel and some solutions for improving customer satisfaction