CSDL Luận văn - Luận án
An investigation into the real situation and solutions to improve the quality of service at reception department at Da Nang Riverside Hotel
Số trang:
57 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study’s organization. Part B includes: Chapter I is theoretical background about hotel business and Reception Department. Chapter II is case description describing the overview of at the Reception Department at Da Nang Riverside hotel. Chapter Iii includes real situation and solution at the Reception Department with the analysis and evaluation. Part C is the conclusion.
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