CSDL Luận văn - Luận án
The real situation and solutions to improving the quality of service at reception department of Eden Plaza Danang
Số trang:
41 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Dai hoc Duy Tan
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
&
Service--Hotel
Tóm tắt:
The goal of the paper is to apply the knowledge learned into practice. Explore the activities and service of the hotel explore and delve deeply into the operation and quality of the receptionitst's services, especially check-in, check-out, recetion procedures and guest recetion of Eden Plaza Danang.
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