An investigation into the real situation of housekeeping department of Hoang Dai II Hotel and some solutions to improving service quality
Số trang:
46 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
&
Service--Hotel
Tóm tắt:
The first chapter introduces the theoretical background used to analyze and give solutions in this research paper; The second chapter is the case description wich helps reader approach to organizational structure of the Hoang Dai II Hotel ; In the last chapter, by analyzing the strenghts and the weakneses of housekeeping department in the second chapter.
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