CSDL Luận văn - Luận án
The real situation and some solutions helping improve the service quality of the reception department at Roya Family Hotel - Da Nang city
Số trang:
53 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Việt
Chủ đề:
Hotel management
&
English--Hotel
Tóm tắt:
Theoretical bases on service quality and services quality of the reception deparment at the hotel; The quality of service of the reception department at Roya Family Hotel ; Strengths and weaknesses of the reception department at Roya Family Hotel and some solution to improving the quality of reception department.
Luận văn liên quan
- A case study of suggestions to improve behavioral culture of receptionists in Mercure Danang
- An analysis of the suggested Translation of chapter 3 from the book“managing of guest experience in hospitality” By Robert c. Ford & Cherrill p. Heaton, 2000
- An investigation into front office department at Golden Sea Hotel Da Nang and some solutions to overcoming its shortcomings
- An investigation into the real situation and some solutions to atracting customers to touristm services of Global inex company
- An investigation into the real situation and some solutions to improving the customer service performance of front office at Royal Family Hotel, Da Nang city