CSDL Luận văn - Luận án
A case study of the current situation of the guest ralation department at Crowne Palza Da Nang and solutions to improving its service
Số trang:
51 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
&
Service--Hotel
Tóm tắt:
Introduces the theoretical background related to hotel; Introduces on Crowne Palza Da Nang; The main point in this chapter is focusing on the factors of guest relation staff and analyzing of strengths, weaknesses of front office of Crowne Palza Da Nang.
Luận văn liên quan
- An investigation into the recreational service at the Bamboo Green central hotel and some suggestions for the business
- An analysis on activities and exploitation of domestic tourists at Xuan Hung Hotel and some suggestions to enhance its performance
- Investigation into soft skills of Xuan Hung hotel staffs and some suggestions
- An investigation into the real situation and solutions to improving restaurant business at sunrise Hoi An beach resort
- An investigation into the service quality of the front office department in Sanouva Da Nang Hotel and some suggestions