CSDL Luận văn - Luận án
A case study of the current situation of the guest ralation department at Crowne Palza Da Nang and solutions to improving its service
Số trang:
51 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
&
Service--Hotel
Tóm tắt:
Introduces the theoretical background related to hotel; Introduces on Crowne Palza Da Nang; The main point in this chapter is focusing on the factors of guest relation staff and analyzing of strengths, weaknesses of front office of Crowne Palza Da Nang.
Luận văn liên quan
- An analysis of the suggested translation of chapters 1-3 from the book "the lost bookshop" by Evie Woods, 2023
- An investigation into real situation and some solutions for attracting customers to sunrise restaurant at Mangata Beachfront Hotel Danang
- An analysis of the suggested translation from page 5 to page 15 of the book “we should all be feminists” by Chimamanda Ngozi Adichie, 2014
- An investigation into the real situation and some solutions for improving the service quality of reception department at Muong Thanh Holiday Hue Hotel
- An investigation into the real situation and some solutions for improving the service quality of the housekeeping department at Diamond Sea Hotel