Customer service procedures of reception department in Da Nang Hotel - A case study
Số trang:
53 tr.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
ĐH Duy Tân
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2010
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Suggestions.
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