CSDL Luận văn - Luận án
Appying IDIC model to improve customer ralationship management in Hoi An express company
Số trang:
54 p.
Chuyên ngành:
Quản trị tổng hợp - PSU
Mã phân loại:
658
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2017
Ngôn ngữ: Tiếng Việt
Chủ đề:
Customer services
Tóm tắt:
The questionaire design is based on the IDIC model in order to develop a way interact with customers, design the services of the company to suit the characteristics of each client.
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