A case study of strengths and weaknesses of the performance of the receptionist at Hoi An Ancient House Resort & Spa and some suggestions
Số trang:
60 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2017
Ngôn ngữ: English
Chủ đề:
English--Tourism
Tóm tắt:
Many basic definitions about tourism, hotel business and especially the reception department. Presented an overview of Hoi An Ancient House Resort & Spa, basic background of foundtion and development, the organizational structure, duties of each department, and status of Hoi An Ancient House Resort & Spa's reception department. The analysis and evaluation of the real situation of Hoi An Ancient House Resort & Spa & reception department.
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